Complaints

Complaints

1. I have a complaint about my order, what should I do?
You can contact us by phone or e-mail. 

Dejavu Cars Privacy Policy
Version 0.1
This page was last modified on [13.06.2020].

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you use our website, why we collect this information and how we improve your user experience. This way you will understand exactly how we work.

This privacy policy applies to the services of Dejavu Cars. You should be aware that Dejavu Cars is not responsible for the privacy policies of other sites and sources. By using this website you indicate your acceptance of the privacy policy.

Dejavu Cars respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Our use of collected data

Use of our services
When you register for one of our services, we ask you to provide personal information. This information is used to perform the service. The data is stored on Dejavu Cars' own secure servers or those of a third party. We will not combine this information with other personal information we have.

Communication
When you send us email or other communications, we may retain those communications. Sometimes we ask you for your personal information that is relevant to the situation in question. This allows us to process your enquiries and respond to your requests. The data is stored on Dejavu Cars' own secure servers or those of a third party. We will not combine this information with other personal information we have.

Cookies
We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Dejavu Cars' own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties
The information is not shared with third parties with the exception of web applications which we use for our web shop. This includes, among others, the WebwinkelKeur reviews system. This data will only be used for the purpose of the application and will not be further distributed. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data
We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us.

Modified/unsubscribe from newsletter service
At the bottom of each mailing you will find the possibility to change your details or to unsubscribe.

Modified/desubscribe communication
If you would like to change your details or have yourself removed from our files, please contact us. See the contact details below.

Disable cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

Questions and feedback
We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

DEJAVU CARS is the trade name of Uzel Tuning B.V.
´t Woud 18
3232 LN Brielle (NL)
Tel: +3185 060 48 16
WhatsApp: +316 81 00 48 16
E-mail: [email protected]
VAT No: NL861039956B01
CoC No: 77540212

As of 15 February 2016, it will also be possible for EU consumers to register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.